Bizerba Slicer Sg8d Service Manual

I have one of my customers from he** with a se8.
The only problem with the unit is the thickness knob is very hard to turn.
I've delt with this with Berkel's and Globe's a number of times with easy access to the mechinism from the underside of the slicer.
Access from the bottom is blocked by a solid Alum plate
Anyone know how to gain access ? or have a service manual ?
I need a heads up before I return because Mr pain in my azz #1 will not allow me to take it to my shop. And #2 will stand over my shoulder watching and timing, yes timing my every move. If I remove a wrong plate he will make a note of it and later refuse to pay the full bill because I as he puts it Wasted time by not knowing what I'm doing.
Yeah it is his last service call from me.
Service

Manual vertical slicers VS. Vertical slicers VS are also available with optional scale connection for slicing as accurate as 1 g. Advantages of the low design: fatigue-free, ergonomic operation of the carriage while maintaining eye contact with the shopper.

Bizerba Sharpening Instructions

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