Sound not working on toshiba satellite laptop i have a toshiba satellite laptop and i updated it from windows 7 to windows 10. The sound worked fine until the update, and troubleshooting cant find a resolution to my audio issues. Any help or feedback would be lovely. I have my system volume and video player volume maxed out and it's STILL not loud enough. No it doesn't have anything to do with what I'm watching, and no, nothing to do with the player. Windows Media, VLC, and Divx have been tried. I have tried connecting the HDMI to my laptop and found the sound to be louder than the blu ray player. However, the sound is not nearly as loud as when I connect my laptop via mini display port and plug the speakers directly into the laptop's headphone jack rather than the monitor's. Click on 'Browse my computer for driver software'. Click 'Let me pick from a list of drivers on my computer'. Put a check in the box 'Show compatible hardware' if not already checked. In the list of devices, click 'High Definition Audio Device' (the native driver).
On this page, you'll find information about what to do you if you are not getting any sound out of your computer speakers. The troubleshooting sections below should be followed in order, because they help you identify your problem through the process of elimination.
Volume issues
If you are experiencing problems with the volume of your computer's audio, following these steps may help you fix the problem.
Desktop speakers turned down
This step may seem trivial, but problem-solving works best when you start with the basics. Verify that the volume knob on the speakers is turned up enough to produce a sound. Every pair of speakers with knobs increases the volume by turning it left to right, otherwise known as clockwise.
Laptop speakers turned down
If you are using a laptop computer with no external speakers connected, make sure the volume is turned up by using controls on the keyboard. The volume controls may be buttons (shown in picture), or a secondary function of another key indicated with blue text. To activate these keys hold the Fn key at the secondary function key at the same time.
Monitor speakers turned down
Some monitors have speakers built into them. You'll either need to use the buttons on the monitor, adjust the volume in the Windows settings, or use your keyboard. Since all monitor manufacturers have different buttons and controls, please consult the owner's manual for specific steps.
Make sure volume of the software is also turned up
An important aspect of sound on a computer with external speakers is that it's primarily controlled by software. For example, if the volume is lowered or off in the software settings, it won't matter how high the external speakers are turned up. The speakers won't produce sound. Therefore, users should verify the sound settings in the software are properly turned up.
Mute is on
Another common mistake is for the mute to be accidentally activated on the keyboard. To check if mute is turned on, look in the lower right side of the Taskbar for a symbol resembling a speaker with a 'no' sign.
Speakers are not connected properly
Some audio problems may be caused by improperly connected speakers. To verify your speakers are connected correctly, follow these steps.
Laptop computers
If you are troubleshooting a laptop computer, skip this step since you cannot verify the laptop speaker connections.
External desktop speakers
Sound devices connected to the computer have different cables and therefore use different ports. First, check the speaker cable connects to the sound card on the back of the computer. As seen in the picture, the sound card has multiple jacks. Speakers must be plugged into the Line Out connector, which is usually indicated by an image of sound waves with an arrow pointing out. The jack itself is usually green in color. If your speakers connect through USB, plug them into any of the USB ports.
TipSpeakers On Laptop Not Loud
Even if the speakers worked in the past, check the connection since it's not uncommon for cables to become loose or be pulled out of place.
Ensure the power cable connects to the back of the right speaker, or in some cases, the subwoofer. Most speakers have a small LED (light) indicating if the speaker is on or off. Once you've turned the speakers on (usually by using a button or by moving the volume knob from left to right), look for a light. If no LED is visible, or the speakers still don't appear to be getting power, and you've checked the power connections, you may have a faulty power source.
Default playback device in Windows
If your computer has the Windows operating system, make sure the correct playback device is set as the default device for sound output. If the wrong playback device is set as the default device, the sound doesn't come out of the expected device (i.e., speakers or headphones).
- Open the Control Panel.
- Click or double-click the Hardware and Sound or Sound icon.
- In Windows XP and older, click Manage audio devices under Sound.
- In the Sound window, on the Playback tab, find the entry for the speakers connected to your computer.
- Right-click the speaker's entry and select Set as Default Device.
- Click OK at the bottom of the Sound window to save the settings change.
Windows speaker setup
If you are running Microsoft Windows, make sure the speaker setup is correct by following the steps below.
- Open the Control Panel.
- Select Hardware and sound or Sound in the Control Panel window.
- In Windows XP and older, click Manage audio devices under Sound.
- On the Playbacktab, select your speakers, and click the Configure button.
- If the speakers still don't work after configuring and testing them, double-click the speakers on the Playback tab to bring up Speaker Properties.
- Verify all settings and then Test on the Advanced tab.
- After verifying all settings and making any changes, click Apply then OK in each of the appropriate windows before closing them.
Corrupt Windows system files
It is possible for Windows system files to become corrupted for any number of reasons. If system files responsible for sound output become corrupted, the computer can stop producing sound of any kind.
If the computer was producing sound recently but is not now, you can try restoring Windows to a previous point when sound was working. If corrupt Windows system files are causing the sound problem, restoring Windows to a point when the sound did work should resolve the issue. For more information, see: How to restore Windows to an earlier copy.
Lenovo Laptop Speakers Not Loud Enough
TipMake sure to back up your important documents before activating a Windows restore point.
Integrated or onboard audio disabled
If your computer has integrated or onboard audio, it's possible it is disabled in the BIOS. Access the BIOS and find the entry for integrated audio. It may be located in a menu named something similar to Integrated Peripherals or Onboard Devices, or it may be under the Advanced menu.
After you have located the integrated audio entry, check if it's set to Enabled or Disabled. If set to Disabled, change the setting to Enabled. Restart the computer and test the sound.
Bad sound card
If the issue is not software related, it is likely a hardware issue. Like any other hardware component in a computer, the device producing sound can fail. Make sure the computer sound card works properly by connecting another pair of speakers or headphones to the computer.
NoteDo not test the sound through a game or another program. Instead, see if a CD or a sound file works. A program or game may have sound-related problems that don't relate to the sound card.
If another pair of speakers or headphones also don't work, your sound card is likely experiencing issues. See the following page for troubleshooting help.
Bad speakers
Finally, if none of the recommendations above fix the problem, but connecting a different pair of speakers or headphones did work, the speakers are bad. We recommend you contact the manufacturer of the speakers or computer for a new replacement if they are still under warranty. Otherwise, you can buy a new pair of speakers and connect them to your computer.
Additional information
- See the speakers definition for further information and related links.
To correct the low audio volume in your X220 speakers, open the 'Sound' control panel (START > CONTROL PANEL > HARDWARE AND SOUNDS > SOUND). Once open, click on the 'Speakers' device, then click the 'Properties' button.
In the Properties window, click the 'Enhancements' tab, then check the box for 'Loudness Equalization'.
Click the 'Apply' button, then 'OK'. Close the Sound control panel.
NOTE: 'Bass Boost' will reduce some of the 'tinny' sound associated with these speakers at the expense of some volume level. Feel free to experiment with enhancement settings until you find a combination you like.
Some users may find below works without Conexant Smart Audio.
- To get maximum volume out of the X220 speakers, the above setting can be used with or without to Conexant Smart Audio software to correct sound levels. The two are mutually exclusive. One does not need the Conexant Smart Audio driver installed for the above feature to be effective.
If it doesn't, try this below as suggested by one of our community user:
- Go to Control Panel -> Smart Audio and clicked the picture for the equalizer (farthest on right) and raised all the bars all the way up to the top.